First, make sure everyone involved is safe and, if necessary, contact the emergency services. Exchange details with any other parties involved and take photographs of the vehicles and accident scene where it is safe to do so.

You should then contact your insurance provider to report the incident. You can also contact FJ Chalke for advice and support with arranging your vehicle repairs.

Yes. As well as accident damage, our bodyshop teams can assess and repair a wide range of minor cosmetic damage, including scratches, dents and other bodywork damage.

Contact our team to discuss the damage to your vehicle and arrange an assessment.

Yes. You have the right to choose where your vehicle is repaired following an accident. Your insurance company may recommend one of its approved repairers, but you are not required to use them.

FJ Chalke can help guide you through the repair process and restore your vehicle using approved repair methods and materials.

Where available, we can provide a courtesy car to help keep you mobile while your vehicle is being repaired. Availability and eligibility can depend on the type of repair, your insurance arrangements and the availability of courtesy vehicles, so please speak to our team when booking your repair.

Yes. We will assess the damage to your vehicle and discuss the repair work required before work begins. If your repair is being carried out through an insurance claim, we can also work with the relevant insurer and follow the appropriate approval process.

FJ Chalke provides accident repair and bodywork services from our sites in Wincanton and Mere, supporting customers across Somerset, Wiltshire and the surrounding areas.

Yes. FJ Chalke can contribute up to £150 towards your insurance excess, subject to the circumstances of the repair. Please speak to our Wincanton or Mere accident repair team for full details and eligibility.