We are delighted to announce that the FJ Chalke Mere dealership has been awarded Highly Commended in Customer Experience at the 2024 Kia Dealer Excellence Awards, announced during the annual Kia National Dealer Conference in Liverpool.
Attended by more than 1,000 Kia dealer staff and employees, the conference opened with a new mantra for the coming year: ‘Take the Lead’. This phrase encapsulates what Kia and its dealerships have already achieved, as well as what they must continue to do to embrace the opportunities 2025 brings and meet the UK’s wider transition towards electric vehicles.
Taking the lead, FJ Chalke Kia Mere was one of the stars of the show, earning a coveted Highly Commended in the Customer Experience category.
The annual Kia Dealer Excellence Awards celebrate performance across the extensive network of 190 UK Kia dealerships. Award recipients earned praise for their extraordinary dedication across their businesses in the past 12 months, with the prestigious ‘Dealer of the Year’ Award going to the top dealership, with second and third place each receiving a ‘Dealer Excellence Award’ trophy. New this year is the ‘EV Excellence Award’ to better reflect the market’s adoption of electric vehicles, alongside the ‘Sales Excellence Award’, ‘After Sales Excellence Award’ and ‘Customer Experience Award’. For each category, there is one winner and a further nine Highly Commended dealerships.
George Chalke, Branch Director commented “We are immensely proud to have been awarded Highly Commended in the Customer Experience category at the 2024 Kia Dealer Excellence Awards. This recognition is a testament to the hard work, passion, and dedication of our entire team in Mere. Providing an exceptional experience for our customers has always been our top priority, and this achievement reflects our ongoing commitment to excellence. We look forward to seeing our customers in 2025!”
Another record sales year
2024 was a bumper year of records for Kia, setting a new full year sales record with 112,252 new cars sold. Of these, 50% were electrified (EV, HEV, PHEV) models making Kia the second best-selling brand for electrified models across the year.
The Kia Sportage once again proved to be Kia’s most popular model. The family SUV made up around 42% of Kia’s total sales, thanks to its enduring appeal and range of efficient and electrified powertrains.
Adding to Kia’s growing list of fully electric models, 2024 saw the launch of the EV3 – an all-electric compact SUV offering up to 375 miles1 of range per charge with the largest battery option. In addition, the popular and pioneering EV6 was refreshed, while new versions of Picanto and Sorento were also launched.