FJ Chalke & Vale Motors
Celebrating 90 years 1929 - 2019
We appreciate the time you take to share your comments with us, good and bad. Customer feedback helps us to keep improving the service we offer to everyone. It’s so important to our business that you leave our showrooms having had a great experience and from the majority of feedback posted, it’s not very often we miss the mark.
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I came across FJ Chalke on Autotrader. I needed a new car but wanted to buy from a local(ish) dealer rather than from the 'internet'. Old school I know, but I feel happier that I can visit to resolve potential issues. I dealt with Dan who was just what you want in a salesperson. Factual, accurate, followed up on his promises, very professional.
The collection was Covid safe, the vehicle was immaculate. Overall, an excellent service and better than I've had from most dealerships I've dealt with.
There are a couple of follow-ups from my purchase that are not resolved, but I don't see any issues with them being so. So far - highly recommend Dan and FJ Chalke.
Ms Stickley, February 2021
Dan went above and beyond to answer my questions and provide all the information I required about the car. The video Dan sent me of the car was excellent. It’s a credit to Dan that I found myself purchasing a vehicle which I hadn’t physically seen or test driven, something which previously I would not have contemplated doing.
My experience of dealing with FJ Chalke reinforces the fact that their excellent reputation is well deserved.
The car was exceptionally well presented and both my wife and I have been very pleased with our purchase. I would happily recommend FJ Chalke to friends and family.
Mr Allday, February 2021
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