Parts Advisor, Vale Motors, Wincanton

Salary: £For discussion

The Position:

As Parts Advisor at our Vale Motors, Wincanton Showroom you will be responsible for managing the supply of parts to the workshop, sourcing parts on time and pre picking ready for the jobs. The Parts Advisor is also responsible for additional sales of parts to retail and trade customers.

Key Elements of the position:

  • Be the first point of contact for all parts enquiries
  • Qualify all trade customers and ensure customer expectations and requirements are identified, and successfully managed
  • Ensure accurate identification of customers' needs by means of parts catalogues and computer stock lists. Advise customers of part requirements and upsell where appropriate
  • Monitor stock levels and manage re-order process for essential stock items
  • Undertaking inventory checks to make sure all-parts ordered are delivered and are the correct parts needed. Manage any discrepancies with suppliers
  • All parts to be recorded and booked out as per workshop process
  • All administration relating to returns to be completed as soon as possible and returned to the manufacturer
  • Participate in the annual stock check

Required Knowledge:

  • The successful candidate will be responsible for ensuring workshop efficiency is maintained through the effective management of stock Candidates must have experience of managing stock in a very busy and demanding environment
  • Previous experience of a parts operation and stock control procedures would be advantageous, but not essential
  • People focused with the confidence and personality to develop customer, supplier, and team relationships
  • IT literate with knowledge of Dealer Management Systems
  • A good technical awareness or understanding of cars and parts is desirable

You will need to demonstrate:

  • Ability to work effectively within a team environment and able to perform under pressure
  • Good attention to detail under pressure
  • Good organisational skills to manage extensive stock inventory
  • Communication skills
  • Computer literacy
  • Flexibility
  • Determination
  • Proactivity
  • Integrity
  • A full driving licence is required

Why Should You Apply?

  • Happy people working in a happy environment
  • Approachable, open door management policy
  • On the job training and progression

Send a Covering Letter and CV to:

Scott Young, Branch Director, Vale Motors, Saxon Way, Wincanton Business Park, Wincanton, BA9 9RT
Email -

Added: 03 February 2021

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